Amongst car dealerships that I have dealt with across the southeast, Joe Bullard Acura is top notch and this is my first experience as it is 90 miles from where we live. You get the feeling that they do not want to just sell you a car, but almost as importantly want to earn your business and build a long term relationship with you in a car business family since 1955 (Acura since 1997). They have remembered the formula of how to get and keep customers. We purchased a 2017 MDX and our salesman, John McBryde, knew absolutely everything about that vehicle, explained it all prior to a test drive, set up features before we drove away and explained everything again. We define John's approach as "no pressure, serve the customer well and you serve the company well." We felt our deal was very fair. Though Joe Bullard is 90 miles from where we live, but expect that we will go there for servicing and definitely back when and if in market for other vehicles. Oh, btw, our salesman is also the service manager. Smart way to continue to build a customer relationship that doesn't end at sales.
Great shopping and car buying experience! We shopped Mobile and the Eastern Shore for a vehicle, J.B. Acura was by far the best customer service we received. I highly recommend our sales person John Mcintyre, he went above and beyond before and after the sale. We will be a customer again.
The staff were very knowledgeable, patient and professional. I did not feel pressured or annoyed. After purchasing my Acura MDX, my salesman, Jamie, thoroughly explained all of the nuances and tech of my vehicle. He was kind and welcomed me to practice using some of the amazing computerized features of my MDX while he waited and was there to help if needed. Drew discussed all of the financial, maintenance and warranty information and was open to any and all questions. Joe Bullard Acura is fabulous!
Had a very great buying experience here! Pulled in the lot with a C63 and left in a Z06! The people are so nice and respectful that you feel like you're at home
I find it extremely hard to believe that only one other person has rated this place. We looked at all kinds of vehicles and ultimately came back to this dealer. Brendan was the young salesman that assisted us and let me tell ya, there was NO HASSLE! I talked to him about 6 months before returning and after he followed up and I told him I would be back for Christmas he let me come back. No nagging emails or continued calls. Then when we got there and saw the new 17' MDX we were blown away. We have a 7 and 11 year old that love playing on their iPod's. This thing has USB ports everywhere!! Lexus GX 460 had NONE! Audi Q7 NONE! Then we met with the sales manager Kevin (nice beard/I still plan on going to Mayo's). I looked at true car and did research and they worked with me. Not a true car dealer but they worked with me and didn't waste my time or theirs. This guy was great. Then there's the finance manager, Drew. Another young man who did his best to get us in and out. Answered my questions fully and if unsure about anything would pick up the phone and ask to confirm. Bottom line when you go here and deal with these three guys, you will not be dissapointed. If you are rude and not willing to work with people it's not the dealership, it's you! And if you cannot get with these guys and have an awesome experience I wouldn't believe you. Many many thanks gentlemen. Also the supporting cast of sales people who are there make you feel right at home. I was a Lexus guy from the beginning and now... Looks like Acura has stolen my business with everything young parents could want on a car. The people here made the car the only choice!! Thanks again fellas. Y'all truly made it worth it.
Although we didn't purchase a car from this lot, we would have if we had been looking for an Acura. The sales personnel were very friendly and not pushy at all. They were very knowledgeable and helpful with questions.
Our Experience with Joe Bullard Acura Dealership was Fantastic! Customer Service Were Very Helpful and Delightful! Everyone Was Courteous and Professional. Making Our Acura MDX Purchase A Successful Experience. Our Salesman John Mcbryde Was Friendly And Very professional. The Vehicle We Purchase Is A Delight. Making Our 41 Years of Marriage Truly A Happy Anniversary Gift. Thanks Again!!! MR.Joe Bullard and Staff!!!
I always had a great experience at Joe Bullard Acura. Robby is very professional & never pressured me into buying a vehicle. He dealt with me for 5 months before I even purchased one. He always responded to my emails & phone calls. It was a pleasure buying a vehicle from him. The staff was helpful & nice & the ladies that handles the service dept appt also is great. She text, emailed & called with status' & reminders for services I needed or had.
I had a wonderful experience
jamie chapman sold us our new TLX. he was so helpful and nice! the whole staff was great! it was so easy buying a car at joe bullard acura. excellent dealership!!!
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