Customer Testimonials

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DealerRater Jul 8, 2021

Overall, very pleasant experience. We worked with John on finding a new 2021 RDX. We never felt pressured and always got 100% honest from him. We are very happy to have worked with John and purchased from Joe Bullard Acura.

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DealerRater May 24, 2021

I had a great experience buying my 2022 Acura MDX. It was a super busy Saturday but I was treated with kindness and an obvious effort to make the experience as smooth as possible. It was the best car buying experience I've had- no pressure, straight forward help. Larry was helpful and kind.

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Cars Mar 1, 2021

I would like to thank mr nick in service for his diligence in repairing my vehicle! He communicated very well and fixed my vehicle! As a business owner myself , i strive toward excellence customer service! It’s great to be on the receiving end!

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Cars Feb 27, 2021

Great experience. Cindy Woods was extremely helpful. Very positive experience. She is all about funding what you want and obtaining the best deal. I will go there again when in need of another car.

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Cars Jan 13, 2021

Mr and Mrs oscar Johnson jr wants to thank Rodney Lofton for a wonderful job in making sure my wife was happy and satisfied with her 2021 Cadillac CT5 I would highly recommend customers to come see him again thank you so much

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DealerRater Oct 21, 2020

Buying a new car has never been better or easier! My 2020 Acura RDX is my second Acura purchased from Joe Bullard. Great experience & cars!

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DealerRater Oct 13, 2020

I drove 5 hours from North Alabama to purchase my 2020 Acura RDX from Joe Bullard Acura. I felt right and home and would highly recommend the Joe Bullard family. Patrick Norton made purchasing my dream car a pleasant experience. It's worth the drive to go see any of the Joe Bullard team for your next car purchase.

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Cars Aug 23, 2020

It is apparent the customers experience is the top priority of Joe Bullards staff and Alexis Esquibel is an exemplary example of the strived priority as well as Thomas Bates!! It is apparent each of these members possess the skills necessary to ensure Joe Bullard continues to operate successfully!!! Thank you Alex and Thomas for exceeding my expectations during my purchase experience!!

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DealerRater May 5, 2020

Best dealership I have ever purchased from. Professional, accommodating, easy paperwork and trustworthy. I drive from Mississippi to Alabama because of the way they treat me. Their service has spoiled me. See Mike McVay.

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Cars Apr 8, 2020

Just bought a 2015 Ford mustang gt worked with two gentleman named Ben P. and David M. they were both extremely helpful and friendly with the whole experience from start to finish.

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DealerRater Apr 7, 2020

We live in Louisiana & drove 3 hours to Mobile to get a beautiful used CRV. All of the salespeople were very professional and courteous. I know I spoke on the phone with them at least 10 times about the car, and they were happy to answer all of my questions. I was able to speak to the business manager over the phone, and even the general manager. We purchased during Covoid 19 and they were very careful in how they came in contact with us. We did not have to go into the dealership for paperwork and they had it all ready ...

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DealerRater Mar 13, 2020

We've been an Acura customer since 2008 and have leased several different models, each of which have been excellent. It was time to turn in our leased 2017 Acura MDX, so we were considering what we would get this time. After comparing several other makes and models to the Acura standards, we decided to look at a 2020 Acura. Coty Emsinger was outstanding in assisting us with our decision. He made us feel that Joe Bullard Acura valued us as a customer and handled the entire deal in a friendly and efficient manner. He explained the changes in the 2020 MDX from the 2017 ...

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Cars Mar 6, 2020

I enjoyed my visit at Joe Bullard. Troy Andrews was great. Would gladly recommend them to my friends and family. Love my XT4 it’s a very sporty look and drive.

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DealerRater Feb 29, 2020

We were very pleased with our experience at Joe Bullard's. John McBryde was our salesman. He was very laid back with no pressure at all. We looked at several different dealerships yesterday shopping for vehicles we were interested in. Joe Bullard's was our first stop and our last stop. Sam, who negotiated with us was very nice as well.

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Cars Feb 25, 2020

I want to thank Alan Carlisle and Clarence Mullins for making my experience buying a car so easy! I am so pleased with the service I received.

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Cars Oct 30, 2019

Enjoyed purchasing a new Cadillac from Rodney. The wife and I were pleased with our new car. Would consider buying another car from Joe Bullard Cadillac

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DealerRater Jul 28, 2019

I have been a Honda/Acura customer since 2002 and had a 2016 Acura RDX that I leased from Joe Bullard back in October 2016. I decided to try something different when my lease was up and wasn't happy at all. So, I contacted Patrick Norton (my previous contact on my RDX) to see what options (if any ) I may have. I am just gonna go ahead and sayI am a high-maintenance buyer and probably drove him crazy, but he never showed it if I did. LOL! Sam and Patrick worked so hard to get me back in an Acura. And guess ...

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Cars Dec 19, 2018

We purchased a Used Toyota 4-Runner in November 2018. Ben Payne was the Gentleman that we dealt with. He did not pressure us and was very knowledgeable about the vehicle. He has contacted us after the purchase to make sure that everything was okay with the vehicle and to see if we had any questions about the vehicle or any of its features. We were so impressed with Ben he was very professional and was VERY Helpful and friendly. It was the BEST car buying experience that we have ever had. We were in and out in no time, where in ...

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DealerRater Dec 14, 2018

Car buying can be stressful, but when I walked in here everyone was so friendly and didn't feel like they were just trying to sell me anything. They listened to what I was looking for and I ended up with an RDX, which I absolutely love! My salesman, John McBryde, was amazing he took so much time answering my questions and the day I picked up the car he reviewed everything with me and was not in a rush to get me out. Drew, the finance manager, was also very patient with all my questions. Both John and Drew ...

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Cars Nov 29, 2018

Seems as if nobody at Joe Bullard ever has a bad day. The atmosphere is never frenetic & Troy struck just the right tone, balancing friendliness & professionalism. Drove 120 miles to buy the least expensive (but rare) car on the lot. I was treated like I was looking for a new Escalade. This dealership is at the top of their game.

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DealerRater Oct 24, 2018

Everyone we dealt with was top notch. This is the third Acura vehicle we have either purchased or leased and each time the staff have been friendly, courteous, and extremely helpful. Highly recommended.

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Cars Aug 28, 2018

Best Car Shopping experience ever. Had a great sales lady Courney and she was totally awesome went above and beyond to get me the best Deal. Staff was friendly, service was great and the detail shop not it out the park. They are veteran friendly, and worth the 285 miles drive from Louisiana. You want go wrong with this Dealership bottom line.

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Cars May 16, 2018

It's a bit nerve racking agreeing to buy a used vehicle you haven't seen in person. So I asked for additional photos and assurances in writing about the condition of the used 2015 CPO CTS V-sport. We went back on forth on price for a couple of days. And then I received a signed 'out the door bill' of sale. Having that, I flew the 913 miles and their salesman picked me up from the airport. Joe Bullard Cadillac had the car exactly as described. No pressure to buy anything extra while ...

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Cars Mar 29, 2018

Had a good buying experience but the vehicle has a problem that I have to take back for the third time. You may get greeted but no person.

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DealerRater Jan 27, 2018

I recently purchased a 2018 RDX and could not be more pleased with the experience. I chose the Acura after shopping several other comparable SUVs because checked all the boxes for the features I wanted. Patrick Norton was the salesperson that helped me through the entire process and was exceptionally helpful throughout the whole process (he even tracked down the exact SUV from another dealer for me!). When i picked up my beautiful new SUV, Patrick took care of ensuring my RDX was set up with my preferences and walked me through everything before I drove off the lot. Drew was ...

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DealerRater Oct 15, 2017

I recently purchased an Acura MDX from Joe Bullard Acura. I could not be any happier with my purchase. The entire staff was friendly and made me feel welcomed. My salesman, Larry, was very helpful and knowledgeable of the cars we looked at. The entire process was quick and stress free.

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DealerRater Aug 11, 2016

Excellent work, done in timely manner from my time of arrival, only 1.5 hours for transmission fluid swap, Gear oil swap, and recall (Air Bag) service. Great surroundings, friendly people, clean premises. Overall I'd rate Joe Bullard above your five star rating.

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DealerRater Aug 3, 2016

We were impressed with our young salesman Brenda he was very knowledgeable in the cars we looked at stayed after hours (2 1/2) to help us make a purchase on a Honda accord he walked us threw all the details on the the purchased we made, he was passionate about his job never rushed us never hasitated when ask a question he made buying our car a plesuare and my wife loves the car. Thanks Brenda

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DealerRater Jun 4, 2016

I recently purchased a Lexus RX 330 from Joe Bullard Acura and am so happy I did. It was so easy and stress free. I was very happy with my purchase and will be back when I need another car in the future. Also Robby Rousseau was great as was Hailey Hudson!!

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DealerRater May 14, 2016

I recently purchased a Buick Enclave I would like to thank Kate Havard my sales rep. She was very helpful and very easy to work with. She made my car buying experience a very pleasant experience. I definitely will recommend Joe Bullard Acura to others.

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DealerRater Mar 29, 2016

My boyfriend and I went into the dealership originally planning to lease. After talking with John and explaining with him what we were looking for in a vehicle and our financial constraints, the man made the near impossible happen. He took everything we asked for and found us a car that worked perfectly into not only our lifestyle, but our budget, and did so with amazing patience and courtesy. We seriously cannot thank him enough for being able to put us into a car that day like we needed and at a far better price/car we originally came in ...

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DealerRater Mar 25, 2016

I was looking to purchase a new Acura MDX fully loaded in a particular color. Acura of Mobile had the exact SUV I was looking for! Robby Rousseau was our salesman and he made our buying experience great! He worked with us to get the best deal and financing! Would highly recommend Robby as your salesman for your next car purchase at Acura of Mobile!

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DealerRater Mar 20, 2016

We were looking for an affordable used car, and we found it at Joe Bullard Acura. Robby Rousseau was our salesperson, and he went above and beyond for us. As my husband put it, we were probably looking at one of the least expensive cars on the lot, but we were treated as though we bought the most expensive. Everyone we worked with was great!

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DealerRater Mar 1, 2016

As a first time car buyer, I was extremely nervous going into this experience. I had a general idea of what I was looking for and a budget in mind. I had emailed with my salesman, John McBryde, before coming in to look. Upon my arrival, he greeted me before I even walked in the door! As overwhelming as buying my first car seemed, John helped make the experience completely comfortable and at ease. He truly listened to everything I asked and answered every single question I thought of. The entire experience was laid back, friendly, and so much better ...

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DealerRater Jan 23, 2016

My father purchased my TSX from Acura in 2009. His buying experience along with my service experienced over the years have always been top notch. This made my decision when deciding what dealership I wanted to use to trade in my TSX and make my first "grown up" purchase a no brainer. Trading my TSX for an RDX was a wonderful experience thanks to the Acura Joe Bullard staff!

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DealerRater Jan 12, 2016

Our recent experience was very helpful and thorough in working to determine the car that fit our needs best. Each person with Acura of Mobile was professional and personable to our family. David Baker was most helpful and we would gladly return to Acura of Mobile to buy another car, or recommend them to a friend.

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DealerRater Jan 7, 2016

I bought my Acura MDX from Joe Bullard and would definitely buy from them again. Ty Bullard helped me decide on a car based on my specific needs and put me in touch with his salesman Robby Roussos. Robby spent a lot of time with me and helped me decide on the right car for me. I was very well taken care of and everyone was very friendly. I know I got a great price on my car and will definitely recommend them to my friends. I'll be back when it is time for my next car our purchase!

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DealerRater Dec 21, 2015

Words cannot express how pleased I am with my experience at Joe Bullard Acura. I just bought an Acura TLX and from the moment I stepped onto the dealership lot was impressed by the staff. They were extremely helpful and never pushed or pressured me into buying anything. They all went above and beyond to make this the easiest and best purchase yet.

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DealerRater Nov 5, 2015

My brand new factory ordered, 2012 MDX was my 50th Birthday present from my husband. I did my research, and that was the car I chose among all the other cars available. Unfortunately, my 9 year old and I were in an awful accident, in which we were able to safely walk away from my totaled vehicle. We went right back to Patrick Norton and Chico Galanos to purchase a 2016 MDX. Same car, just brand new. Great buying experience both times. The Service Department is one of the reasons I wanted to repurchase a new car from Bullard Acura, as well as ...

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DealerRater Nov 5, 2015

Just bought a new Acura RDX from Joe Bullard Acura,, very easy to deal with and really knew their product, I would recommend this dealership to anyone looking for a new vehicle. Kate Havard was my sales rep, she made sure i was familiar with all the features of the car before purchasing it, Good Job!!

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DealerRater Nov 1, 2015

Words cannot begin to describe how pleased I am with Acura of Mobile. I have been a Honda customer for 15 years and have always wanted to "upgrade" to Acura. In May 2015, I asked my church friend, Robby Rousseau, for some advice. He immediately contacted Patrick, the sales manager. Logan Sport called me within a day or so and all of them began to build a relationship with me. I had to wait a few months as I was in a lease. After very little negotiating, Patrick "ordered" my RDX and it was delivered the end of ...

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DealerRater Oct 26, 2015

I worked with Annie before we ever visited the dealership to determine if they had the specific car we were looking for and if they could meet our budget. Her responsiveness was unparalleled and she was incredibly kind. From the moment we set foot on dealership property the staff was willing to help. Jon McBryde stayed late after everyone went home to help us figure out financing. He went above and beyond after the visit making sure we received our paperwork in a timely manner and going out of his way to schedule an auto-chem treatment on a weekend. The ...

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DealerRater Oct 21, 2015

On the morning of October 12th, my husband took our 2005 Acura in for service. As he waited, he saw a car on the showroom floor that he thought that I would love. That afternoon, we decided to stop by the Acura dealership to take a look. The moment that we stepped inside, Robby Rousseau welcomed us and made us feel at home. He proceeded to answer all of our questions and also laughed at my husband's bad jokes! Patrick Norton joined us and began to answer some of our questions as well. After about an hour, my husband and ...

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DealerRater Oct 20, 2015

If you want a no hassle, low pressure buying experience look no further. I would recommend this dealership to anyone. Robbie was very helpful and knows the cars he's selling.

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DealerRater Sep 28, 2015

Testimonial: I was already approved at Honda Eastern Shore in Daphne and in Hoover, AL Tameron Honda for a 2016 CR-V to replace the one totaled on 9/17/15 due to a head on collision by another party at fault. However, my heart was not into purchasing a 3rd CR-V. So I reflected, prayed, and the Lord led me to review Joe Bullard Acura one more time. So between 3:20 p.m. - 5:10 p.m. this Saturday (9/26/15) I was able to get ALL the information I needed and work out a deal for the vehicle of my choice. This was important since my left ...

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DealerRater Aug 23, 2015

They have been wonderful every time we take our vehicles here for service. The waiting area is clean and they have a Starbucks coffee/hot cocoa machine my wife loves along with snacks during the wait.

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DealerRater Aug 23, 2015

I've always taken my Acura TL SH-AWD here for service. They were always extremely accommodating in lending us a vehicle and giving prompt feedback. They (especially Danny the manager and Elizabeth) were always there to help instead of just worry about number$. Very recently we bought an Acura RDX-Tech pkg from the sales department, needless to say they were extremely accommodating, fair, and quick-working to get us out with our new car. They never pulled any tricks or were pushy with the sale. I highly recommend this dealership due to its constant output of professional service and our great ...

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DealerRater Aug 14, 2015

My wife and I bought a $10K used car for utility as a 4th vehicle and we were treated like we were buying a $100k car. John McBryde shepherded us through the deal like a pro and within minutes it was consummated. In total 5 individuals showered us with attention and service in a non-pressure manner. These Guys and Gal were great ! We got the exact vehicle I'd been looking for they did what they said they would do to prepare the car for delivery. What a Team...

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DealerRater Aug 9, 2015

From the first call, to me driving the car off the lot, I was treated very professionally and with respect. I am so glad I went to this dealership.

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DealerRater Aug 7, 2015

Staff was friendly and knowledgable. They took care of our needs and were easy to deal with. We purchased our car while vacationing away from where we live. The sales staff has continued to be very helpful even after we got back to our home town by calling to make sure all is satisfactory.

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DealerRater Aug 6, 2015

My wife and I have purchased several vechiles from Patrick Norton and love the service he has provided us & our friends & family who we have refered to him. He has always given us great service and was never pushy for yhe sell. The service department is also excellent as well. They have always taken care us within a timely matter and also given realistic wait times or offered a loaner car or ride if they know it will take awhile.

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DealerRater Jul 30, 2015

Great experience. Had me out and back to work in less time than was expected. Would highly recommend this dealership for ease and value of purchase

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DealerRater Jul 17, 2015

I had just bought a new truck March 31st of this year and it was amazing but I didn't need or use the truck as utility and really just wanted a luxury ride when I saw the 2008 Toyota Solara on line at Acura. I began emailing with Jessica the internet sales manager of Joe Bullard. She made everything a very smooth transition for me and had the car waiting for me when I got there. Unfortunately she was not there but Crystal took care of me and got me to John who took my truck and had a deal ...

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DealerRater Jul 12, 2015

Ron Johnson at Joe Bullard Acura worked with us and found the right car at an excellent price. Highly recommend both Ron and Joe Bullard.

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DealerRater Jul 4, 2015

My Sale Consultant was Logan Sport. He was very polite and patient with me. He was very soft spoken. Once, I purchased the car I came back two days later and he gave me a tutorial on how the hand free link and the Navigation System operates. The atmosphere at Joe Bullard was very inviting. The employees were all friendly!

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DealerRater May 30, 2015

My wife and I recently purchased a certified pre-owned Acura MDX from Acura of Mobile. We originally only visited the dealership to drive the vehicle to see if we liked the model. We did not intend to purchase that particular vehicle as the price was a bit higher than we wanted. Dillon Strunck was patient with us as we test drove the vehicle and did not pressure us at all. Nearly a week later Dillon followed up with us to check and see if we had any other questions. Sean Gleason then followed up and we were able to come ...

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DealerRater May 11, 2015

We recently purchase a used car and had a very pleasant experience. Kate was very easy to talk to and I felt no pressure. She followed up with photos and info regarding the vehicle. My husband and I feel we got a fair deal and enjoyed working with Shaun the sales manager and Kate the salesperson..

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DealerRater May 6, 2015

I recently purchased a used Acura TL. I worked with John, Sean, and David. They were all very helpful and accommodating. This was my first time buying a car, and these three gentleman made the experience a great one!

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DealerRater May 5, 2015

I was a little scared making this purchase by myself, but everyone in the office was helpful and easy to work with, I was comfortable in no time. Dillon Strunck was delightful serving me and answering my questions

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DealerRater May 3, 2015

Kate and David are easy to work with and made my experience a fun adventure. Sean helped see to my comfort and helped progress everything along with ease. would recommend this group to anyone looking for a new or used car!

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DealerRater May 1, 2015

Kate Havard, Sean Gleason, and David Lammons were great to work with. I love my Acura RDX, and will definitely recommend Joe Bullard Acura of Mobile to others.

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DealerRater Apr 23, 2015

I researched vehicles online. I completed online interest forms for two dealerships. Crystal contacted me the next business day and scheduled an appointment for me to meet Rich later that same day. Upon arrival Rich was waiting and familiar with what I was looking for. He showed me several vehicles. Throughout the process he asked about what was important to me. I never felt any pressure. Two days later, I drove home in my new vehicle. When I got home the sales person from the other dealership called about me coming in.

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DealerRater Apr 1, 2015

I dread shopping for cars which is the reason I'll drive a vehicle for 5 or 6 years before I get something newer. The staff at Joe Bullard Acura made the process a pleasure. Kate Havard, the salesperson I worked with, listened to what I wanted/needed and didn't try to show me things that were over my budget or didn't have my "must haves". I originally wanted to test drive 2 vehicles on the lot and she also showed me another option I hadn't considered, but met all of my needs. I ended up purchasing a ...

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DealerRater Feb 11, 2015

After visiting different dealerships in the past and for my most recent experience, I can honestly say Joe Bullard Acura of Mobile has been the best. Thanks to Mr. John Mcbryde for being a GREAT salesman and David Lammons for the awesome extended warranty.

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DealerRater Feb 9, 2015

We just purchased a used Acura MDX and had the best experience! The staff was amazing and went out of their way to make the buying experience as enjoyable as possible. Our salesman, Richard Borden, was the best! He dealt with my indecisiveness with great patience and I never felt pressured into buying a certain vehicle or rushed to make a decision. He was very helpful in answering all my questions leaving me with all the information I needed to make a decision I felt comfortable and confident about. We are very pleased with our new purchase and will definitely ...

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DealerRater Dec 22, 2014

Last year, December 20, 2013, my wife and I purchased, with our trade in, a 2008 Lexus RX 350 from Joe Bullard Acura of Mobile. The Lexus had over 120k miles on it, however it was very clean and one could tell it had been taken care of it. We also purchased an extended warranty. We can honestly say we haven't had any problems with our Lexus. Lesley Hartley was our internet contact and Robby Rousseau was our salesperson that sold us the Lexus, it was a no pressure sale and done in a very professional manner. Merry Christmas to all of you. ...

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DealerRater Dec 11, 2014

My wife and I had a very positive new car purchase experience. Thanks to the low pressure professionalism of our salesperson, Ms. Kate Havard, we decided on the Acura MDX and abandoned our planned evaluation of the comparable Lexus product. We are happy with the purchase experience and the product.

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DealerRater Dec 7, 2014

Our salesman had excellent knowledge of Acura products and was extremely courteous. John McBryde treated us with respect and made this car purchase the best experience I've had buying a car.

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DealerRater Dec 4, 2014

My wife wanted to buy a new car and test drove an Accura MDX. The salesman was very helpful and knowledgeable. We were able to come to a fair price in about 15 minutes. Would recommend the dealership and our salesman, Mackie Smith, to everyone.

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DealerRater Nov 5, 2014

I utilized Usaa.com certified car dealer services to locate a Acura rdx awd vehicle. I was promptly contacted and was able to make a appointment to come see the vehicle. On the day of the appointment my husband had to work, so I ventured out a women alone with her 5 year old son! When I got to the dealership the vehicles and salesman were waiting on me. I was able to test drive them and given alone time to make a decision with no pressure! I picked Acura RDX awd which meets the needs of my family.

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DealerRater Oct 23, 2014

From the moment we walked in, Robby Rousseau treated us like valued customers, and we'd never been there before! We are so happy with our purchase, a Honda Pilot, and how the entire staff took care of us. George Sliman in the service department and Robert Jones went beyond our expectations to ensure we were pleased with our purchase! In our opinion, Joe Bullard is the only dealership to purchase from in our area. Their attention to customer satisfaction is unlike anything we've encountered in the car industry.

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DealerRater Oct 11, 2014

My visit with my wife and I was tireless but finally resolved. A specific dealer, Robbie, gave exceptional service. Our intentions to even buy an Acura was not even on the list, but we made the decision to walk the lot and thank God we found Robbie. His knowledge and drive made our decision quite easier. We made a few attempts on road tripping that resulted in a lot of aggravation but our trip was always resolved with Robbie's help. Certain dealers you may want to avoid (ones you will notice that are selective)… Thanks Robbie…you saved our ...

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DealerRater Sep 12, 2014

I enjoyed my experience at Joe Bullard Acura of Mobile while purchasing my 2015 TLX V6 Tech pkg. They did not have the color I wanted, so they ordered the car from another dealer and had it ready for me in 2 days. They offered to drive to me (61 miles away) just to let me test drive the car. While I waited for the finance dept to approve my credit app, they offered pizza, drink, and I watched a football game while I waited. The salesman also took the time to show me all the setup features and advanced features of the ...

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DealerRater Aug 7, 2014

I had the pleasure of working with Robby while trading in a vehicle and purchasing a certified Acura TSX. Being a first-time buyer, I had many reservations going into this. However, throughout the process, Robby was extremely knowledgeable and reasonable when discussing my options. I have thoroughly enjoyed the vehicle, and I am very happy I made the drive to Mobile on a whim!

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DealerRater Aug 2, 2014

My husband and I worked closely with Patrick and he was exceptional. He went way above and beyond any of our expectations. He was easy to get a hold of if we had questions and extremely patient as we made our decisions. We purchased the mdx and I am grinning from ear to ear. Thank you Patrick for all you did to make this happen for us !

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DealerRater Jul 30, 2014

Patrick was very knowledgeable and informative regarding Acura RDX features. I am very pleased with the purchase of my new certified Acura RDX and the overall excellent customer service that my husband and I received.You definitely have a customer for life! Thank you, Malissa Sommerville

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DealerRater Jul 22, 2014

Robby and I struck up a conversation in no time about faith and family and this made buying so much more pleasant. We were amazed at the great price and low rates we got! God is really blessing Joe Bullard Acura as well as the other stores too I am sure.

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DealerRater Jul 3, 2014

This was a great experience. Raymond is a great person to deal with. He will go out of his way to help you. He has been our sales person for a couple of cars.

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DealerRater Jul 3, 2014

This was our 2nd car purchase from Acura of Mobile. Both times we had the pleasure of working with Raymond Williams. He is a wonderful person. He takes the time to answer all questions and is a complete no pressure salesman. It was a pleasure doing business with him.

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DealerRater Jun 17, 2014

I had been looking for a small SUV as a new family vehicle for over 4 months, visiting various dealerships, searching on line, and even commissioning a car broker. We visited Acura for Mobile early in the search to look at the RDX. We really loved the 2014 model but it was slightly out of our budget. Britney Mccord worked with us to find a deal that worked, and kept us up to date on new and used inventory on the lot. She was extremely knowledgeable about the vehicles we were interested (not just Acura vehicles) but not pushy to make a ...

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DealerRater May 29, 2014

This is the second Acura TL I have purchased through Patrick. Extraordinarily professional. He's become a trustworthy friend. I would not buy a car from anyone else.

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DealerRater May 19, 2014

This rating is for a new purchase. This rating is null on customer service and quality of work. I have no repair experience with the service department. The rating of 'great' on the other elements is reflective of a first time encounter with Joe Bullard Acura (Acura of Mobile) and product representative Patrick Norton. I'm a repeat Honda owner. I happened to look into Acura after seeing the new ILX on the road while looking for a new car. This is my first dealership exposure to Acura products. Patrick is a knowledgeable, unassuming and helpful product representative. He knew ...

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DealerRater May 16, 2014

I bought a Certified Pre-Owned 2010 Acura TL from this dealership in August of 2013 and had a great experience. The sales person, John McBryde, was very knowledgable and not pushy what-so-ever. I have been very happy with my purchase unitl, a little less than a year later (May of 2104), I experienced a major issue with my tires and had to purchase a new set. I was completely caught off guard, not expecting issues with my tires less than a year after purchasing the vehicle. I spoke with Mr. Jones directly and gave him my complaint. He sympathized with my position and ...

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DealerRater May 6, 2014

Ms. Hartley was very prompt in responding to my email inquiry. I was able to handle much of the car buying process via email and telephone contact with her prior to getting to Mobile which I appreciated as I live about an hour away. She maintained consistent contact which is important to someone as impatient at me! When I arrived for my test drive appointment, Patrick Norton had the vehicles that we were considering parked out front and ready to go. We were treated with respect the entire time being given ample opportunity to drive each car, multiple times if ...

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DealerRater Apr 29, 2014

After visiting other dealers! We found that Acura of Mobile salesman Robbie Rousseau spent more time with us going over the vehicle, Introducing all of its special features and instructing us how to use them. I would highly recommend Acura of Mobile and Robbie Rousseau to all my family and friends for their next vehicle purchase!

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DealerRater Apr 18, 2014

Acura of Mobile was recommended by USAA. Starting with Crystal with online support , to Robby when I arrived and Nick with the financing, it was an incredibly easy experience. I didn't feel pressured in anyway. Robby met us at the doorway and it went smoothly from there. The cars I wanted to look at were there and ready for test drives. He answered every question and assisted in every phase of the buy. When were leaving he spent 20 plus minutes setting up some of the technology features and explaining every thing in detail that could actually be understood. Thanks ...

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DealerRater Apr 14, 2014

Went to Acura of Mobile and purchased my first car. Raymond Williams and Nick Bolanos made the transaction as smooth as possible and took all the hassle out of it. Got a great deal and I love my 09 Acura MDX. Would highly recommend going to see these guys if you're in the market for a high-quality vehicle, new or used!

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DealerRater Apr 8, 2014

John was very helpful and got us a great deal on the car we were looking for. I bought a used car, and would recommend anyone looking for a used car to check them out.

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DealerRater Mar 30, 2014

I found the car I liked on the website. I called and was impressed with the service I got over the phone. Then I set up a time to look at the car and was more impressed with the service and friendly attitude of Robby. He was very patient and answered every question I asked with a warm and genuine response. He made the buying experience awesome too. I did not feel pressured in anyway and walked away feeling very good about my purchase. He even offered to deliver my car to me because I was not going to be ...

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DealerRater Mar 24, 2014

Acura of Mobile was very friendly and help me in the process of buying a vehicle. Robby took the time to show me how everything worked in the car and he made sure I understood how to operate it. I was very pleased with Acura of Mobile.

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DealerRater Mar 1, 2014

Very great service. Robbie was very friendly and answered any questions we had. The entire process of the car purchase went very smoothly. I would recommend anyone to buy a car from Acura of Mobile. I love the service and the great car I got to drive away in. 5 star service.

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DealerRater Feb 25, 2014

I had a great experience! I was very nervous at first but the staff made me feel very comfortable. They worked with me and were patient!!! I had a wonderful experience and I am glad to be apart of the Joe Bullard family!!

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DealerRater Feb 23, 2014

One word for the service I received here at Acura of Mobile: AMAZING! My fiancé I bought two cars! Go see Robby! He and Shannon, the finance manager made everything so easy, fast, fun, and stress free. Thanks a trillion.

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DealerRater Feb 20, 2014

I find this dealership's employees professional and reasonable in the manner in which they work with and treat their customers. John McBryde was friendly, helpful and easy to deal with.

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DealerRater Feb 16, 2014

I would recommend Joe Bullard to anyone! This is the second vehicle I have bought from them and they were great both times. There was actually an issue with the first used car I bought and they exchanged it for another vehicle because they wanted me to be happy with my purchase. This time I purchased a Buick Enclave and I love it. The salesman Robbie Rousseau (Who was from the Acura dealership but found me the car at Cadillac) was wonderful. He was not pushy at all and he was very honest. That is hard to find in a ...

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DealerRater Feb 11, 2014

Patrick was wonderful to work with. He was attentive to detail and helped me find the right car for our family. He treated us like family. The F&I Manager (Shannon?) also made the contracting process a breeze. After securing our own financing from a local credit union, we were surprised when she could beat the outside rate. We ended up financing at the dealership.

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DealerRater Feb 10, 2014

By far the easiest car buying experience I've ever had. The negotiations with the Internet Sales area were easy, the trade in was fair. The communications by phone and email were timely. When there was a misunderstanding, they called to talk it over. When we arrived after a two hour drive to the dealership, the people in person were friendly and even the paperwork was harmless, and good for a few laughs. The only hitch was that the car wasn't prepped when we arrived. If it had been, the entire transaction could have been completed in 20 minutes. As ...

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DealerRater Jan 27, 2014

Very nice & efficient. I absolutely love my new 2012 Acura TL!! When I found the car for me I was in/out in adequate time. I highly recommend this dealership!!!

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DealerRater Jan 26, 2014

Patrick provided the perfect level of service. He asked what I already knew about the car and what more information that I needed. He focused on provided the information that I needed. His suggested route for the test drive was very good because we experienced several different road conditions. He was also very focused on completing an acceptable deal as efficiently as possible.

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DealerRater Jan 22, 2014

Outstanding service and professionalism......couldn't have asked for anything more. Exceptional attention to detail with no hassle. Also, kudos to Finance rep Ms. Shannon.....what a delightful lady with excellent customer service. Will recommend to family members and friends. Thanks for everything! Lucille H. Carter

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